Contact Us

For product questions, order changes, delivery support or returns, contact us using the details below. Include your order number and the email address used at checkout. We aim to reply within one business day, Monday to Friday.

Clarvio Eyewear is operated by Mediablitz Limited, Hong Kong Company No. 79383273.
Registered office: Room D07, 8/F, Kai Tak Factory Building (Phase 2), 99 King Fuk Street, San Po Kong, Kowloon, Hong Kong
Email: support@clarvioeyewear.com
Phone: +852 8438 4432

Our registered office is not a returns facility. Please contact us for return instructions before sending a parcel.

Order changes and cancellations

Contact us as soon as possible. We can change or cancel an order before dispatch; once dispatched, the return policy applies.

Returns

Our returns warehouse is in Shenzhen, China. For change-of-mind returns, customers pay international return postage. Email us for the full warehouse address and instructions. See our Return & Refund Policy.