Track your order
The tracking form opens the third-party 17TRACK service in a new window.
When your order is dispatched, we email the tracking number and tracking link. Use that link to follow your parcel. If you cannot find the message, check your spam folder or contact us with your order number.
Orders are normally processed within 1–3 business days. Standard delivery to the contiguous United States is estimated at 7–15 business days after dispatch. Processing and transit are separate periods.
Tracking may take 1–3 business days after dispatch to show its first scan. International shipments can have gaps between scans. If there is no movement for 10 business days, your parcel arrives damaged, or it is marked delivered but you have not received it after checking for two business days, contact us so we can investigate.
Clarvio Eyewear is operated by Mediablitz Limited, Hong Kong Company No. 79383273.
Registered office: Room D07, 8/F, Kai Tak Factory Building (Phase 2), 99 King Fuk Street, San Po Kong, Kowloon, Hong Kong
Email: support@clarvioeyewear.com
Phone: +852 8438 4432
Our registered office is not a returns facility. Please contact us for return instructions before sending a parcel.